Customer Service Guarantee
We strive to provide the best products and customer service in the industry. Torklift Central has been involved in the towing and recreational vehicle industry for over 37 years. Starting out as a trailer hitch manufacturer and installer in Kent, Washington with one employee and one welder, we have grown to become one of the most respected businesses in our area. We have been awarded for our superior customer service, sales, and expertise. We have also been recognized by local government, regional government, state government, and the Better Business Bureau for our outstanding business practices. Our staff is not only extensively trained on the products we sell, but they are also campers, adventurers, sportsman, and RVer's... Just like you! Our online shop is built on customer service principles developed over our 37+ years of experience as a brick-and-mortar retailer. We have become a major E-Commerce player in our industry, not only due to our competitive prices, but due to our unbeatable customer service.
It can be very difficult to have confidence and build trust in an internet retailer. And rightfully so, since most internet retailers have very little product knowledge, and don't care about anything except for making a dollar. We want you to build enough confidence and trust in our company that you feel comfortable placing an order with us.
When you email [email protected] you will receive a response from a real person within 24 business hours, which are Monday through Friday 8:30am to 5:00pm. When you call us at (877) 343-6933, you will speak live with one of our customer service representatives.